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✔ 90-Minute Arrival Guarantee — or $200 Off Your Repair 🚫 No After-Hours Fees — Same Price 24/7, 365 Days a Year 🏆 100% Satisfaction Guarantee — We Make It Right or It’s Free 🔍 No-Guesswork Diagnostics — Facts Not Assumptions 💰 Upfront Pricing — No Hidden Fees Ever — Licensed FL #CAC1824480
Our Promise to Orlando

Our Guarantees — 90 Minutes or $200 Off. No Exceptions. No Excuses.

We stand behind our work, our speed, and our word. These aren’t just policies — they are the principles we operate by every single day.

90 Minute Arrival Guarantee
$0 After-Hours Surcharge
100% Satisfaction Promise
30+ Years in Orlando HVAC

Orlando’s Only HVAC Company That Puts Guarantees in Writing

We stand behind our work, our speed, and our word. These aren’t just policies — they are the principles we operate by every single day. When you choose Smart Home Air & Heat, you choose a company that holds itself accountable.

90-Minute HVAC Arrival Guarantee icon

The 90-Minute Arrival Guarantee

We know that when your HVAC system fails, every minute counts. That is why we guarantee our certified technician will arrive at your door within 90 minutes of your call. If we are late for any reason, we will apply a $200 credit toward your same-day repair or the purchase of new equipment. This applies 24 hours a day, 7 days a week.

Backed by $200 Guarantee
No After-Hours HVAC Fees guarantee icon

The “No After-Hours Fees” Guarantee

Your emergency shouldn’t come with a penalty. We never charge extra for service calls on nights, weekends, or holidays. The price for a repair is the same whether it’s 2 PM on a Wednesday or 2 AM on a Sunday. You get the help you need without the surprise fees.

Same Price 24/7 / 365
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The “No Guesswork” Diagnostics Guarantee

We invest in the best technology to ensure we fix the problem right the first time. We use advanced diagnostic tools like the Job Link® System to get a data-driven, accurate assessment of your system’s health. We guarantee we will show you what we find and provide a solution based on facts, not guesswork.

Data-Driven Diagnosis
Upfront HVAC Pricing guarantee icon

The Upfront Pricing Guarantee

Before any work begins, you will receive a clear, detailed, and honest quote for the service required. The price you are quoted is the price you will pay. There are no hidden charges, no last-minute additions, and no surprises.

Zero Hidden Fees
100% Satisfaction HVAC guarantee icon

The 100% Satisfaction Guarantee

We are not satisfied until you are. If you are not 100% happy with the quality of our installation or repair service, we will do whatever it takes to make it right. Our family’s reputation is on the line with every job, and your complete satisfaction is our ultimate goal.

We Make It Right or It’s Free

5 Guarantees No Other Orlando HVAC Company Will Make

Ready to experience a new level of service and accountability? Contact us today for any repair, maintenance, or installation needs. Our team is available 24/7 — no extra charge for after-hours calls.

(407) 465-7777
No After-Hours Fees 90-Min Arrival Guarantee Licensed FL #CAC1824480 Family-Owned 30+ Years
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